
Empathetic Marketing: How to Satisfy the 6 Core Emotional Needs of Your Customers (PDF/EPUB Version)
$18.99
Description
With a revised understanding of the science and philosophy behind human needs, businesses will be better equipped to provide long-term satisfaction for their customers. Mark uncovers a framework that will help businesses identify human needs and incorporate this perspective into strategy, and then focuses each chapter on a specific emotional need.
eBook features:
- Highlight, take notes, and search in the book
- In this edition, page numbers are just like the physical edition